✈️ 198 Airlines · 24/7 Customer Service Numbers · Updated March 2026

TUIfly

IATA: X3 Hanover, Lower Saxony, Germany 📅 Founded: 1972 (as Hapag-Lloyd 🏢 TUI Group (TUI AG) — Listed on Frankfurt Stock Exchange…
3.7
Overall Rating
Passenger Score
🏆 TUIfly does not operate an independent frequent flyer program. TUI Deutschland loyalty benefits are provided through TUI's integrated holiday booking system and repeat customer promotions

📞 TUIfly Customer Service Phone Numbers

Phone numbers for this airline are not currently listed. Please visit the airline's official website for current contact information.

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TUIfly Passenger Ratings

3.7
Overall Score
Based on passenger reviews
Service
3.7
Comfort
3.6
Food & Drink
3.4
Value
3.8
On-Time
3.8

ℹ️ About TUIfly

TUIfly is the German leisure airline arm of TUI Group — the world's largest integrated tourism company — providing scheduled and charter holiday flights from German airports to sun, ski, and city break destinations across Europe and beyond. Operating in close coordination with its British sister airline TUI Airways, TUIfly serves the enormous German outbound tourism market — one of the world's largest by volume — connecting holidaymakers from eight major German airports including Hanover, Dusseldorf, Frankfurt, Munich, Stuttgart, Berlin, Leipzig, and Cologne to Mediterranean resorts, Canary Islands, the Egyptian Red Sea, and long-haul destinations in the Caribbean, Maldives, and Thailand. As a charter-first carrier embedded within TUI's vertically integrated holiday business, TUIfly's passengers are predominantly TUI package holiday customers rather than independent flight-only travelers, which gives the airline predictable, high load factors and strong revenue visibility.

The airline operates Boeing 737 MAX aircraft, providing German holidaymakers with one of the most modern and fuel-efficient short-haul fleet experiences in European leisure aviation. TUIfly's fares and services are deeply integrated with TUI Deutschland's holiday products, and the airline acts as the aviation backbone of TUI's extensive German hotel, resort, and cruise ship portfolio.

Founded
1972 (as Hapag-Lloyd
Fleet Size
Approximately 35+ Boeing 737-800 and Boeing 737 MAX 8 aircraft serving German departure airports on short and…
Destinations
60+ leisure destinations across Spain (Mallorca, Canary Islands, Costa Brava), Greece, Turkey, Egypt, Tunisia, Cape…
Frequent Flyer
TUIfly does not operate an independent frequent flyer program. TUI Deutschland loyalty benefits are provided through…
CEO
Oliver Lackmann — Managing Director of TUIfly GmbH
Parent Company
TUI Group (TUI AG) — Listed on Frankfurt Stock Exchange and London Stock Exchange (LSE: TUI)
Annual Passengers
Approximately 10 million passengers annually on German holiday operations
Headquarters
Hanover, Lower Saxony, Germany

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