✈️ 198 Airlines · 24/7 Customer Service Numbers · Updated July 2026

Singapore Airlines

IATA: SQ Singapore Airlines Building, Airport Boulevard, Singapore Changi Airport, Singapore 📅 Founded: 1972 (heritage from 🏢 Singapore Airlines Limited (SGX: C6L) — Majority owned by…
4.8
Overall Rating
Passenger Score
🏆 KrisFlyer — Singapore Airlines loyalty program with 6 million members. Earn miles on Singapore Airlines, Scoot, and Star Alliance partners. Redeem for flights, upgrades, and retail. Status tiers: KrisFlyer, KrisFlyer Elite Silver, KrisFlyer Elite Gold, PPS Club (invitation only)

📞 Singapore Airlines Customer Service Phone Numbers

United Kingdom
Call for current hours
Canada
Call for current hours
Australia
Call for current hours

Phone numbers are updated regularly but may change. Always verify on the airline's official website before calling. AirlinesContactNumber.com is not affiliated with Singapore Airlines.

🧳 Singapore Airlines Baggage Policy

🎒
Personal Item
Allowed
Free
💼
Carry-On Bag
Check policy
Check policy
🧳
1st Checked Bag
23 kg / 50 lbs
Check policy
🧳
2nd Checked Bag
23 kg / 50 lbs
Check policy

🐾 Singapore Airlines Pet Travel Policy

🛩️
In Cabin
Check policy
Contact airline for current fee
🛄
As Checked Baggage
Check policy
📦
As Cargo
Check policy
⚖️ Max Weight (Cabin): Check with airline — typically 8-10 kg including c
🐕 Accepted Animals: Domestic cats (cargo via SIA), domestic dogs (cargo via SIA), guide dogs (cabin)

Singapore Airlines Passenger Ratings

4.8
Overall Score
Based on passenger reviews
Service
4.9
Comfort
4.8
Food & Drink
4.7
Value
4.3
On-Time
4.6

Singapore Airlines — Frequently Asked Questions

ℹ️ About Singapore Airlines

Singapore Airlines (SIA) is widely considered the gold standard of global aviation — the benchmark against which all other airlines measure their premium cabin experience, service quality, and operational excellence. The SIA Group carried a record 39.4 million passengers in FY2024/25 (up 8.1% year-on-year), generated record revenue of USD 19.54 billion, and reported record passenger flown revenue of USD 15.85 billion, underscoring the airline's extraordinary financial performance even in an increasingly competitive market. Operating from its home hub at Singapore Changi Airport — consistently ranked the world's best airport — Singapore Airlines serves 140 destinations across 36 countries with a fleet of 145 passenger aircraft including 22 Boeing 777-300ERs, 12 Airbus A380s, 65 Airbus A350s (making it one of the world's largest A350 operators), and 26 Boeing 787-10s.

Singapore Airlines holds the unique distinction of having operated the world's two longest commercial passenger flights in history: Singapore-Newark and Singapore-Los Angeles ultra-long range services using Airbus A350-900ULR aircraft (the Ultra Long Range variant), flying 18+ hour non-stop sectors. The airline is a member of Star Alliance and its KrisFlyer loyalty program has 6 million members. Subsidiary Scoot (low-cost) and SIA Cargo complete the SIA Group's market coverage across budget, full-service, and freight segments.

Founded
1972 (heritage from
Fleet Size
145 passenger aircraft in SIA mainline fleet as of FY2024/25: 22 Boeing 777-300ER, 12 Airbus A380-800, 65 Airbus…
Destinations
140 destinations in 36 countries from Singapore Changi Airport plus extensive Scoot low-cost coverage of additional…
Frequent Flyer
KrisFlyer — Singapore Airlines loyalty program with 6 million members. Earn miles on Singapore Airlines, Scoot, and…
CEO
Goh Choon Phong — Chief Executive Officer of Singapore Airlines since January 2011. One of aviation's longest-serving…
Parent Company
Singapore Airlines Limited (SGX: C6L) — Majority owned by Temasek Holdings (Singapore government investment company…
Annual Passengers
Record 39.4 million passengers carried by SIA and Scoot in FY2024/25 (year ending March 31, 2025) —
Headquarters
Singapore Airlines Building, Airport Boulevard, Singapore Changi Airport, Singapore

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