✈️ 198 Airlines · 24/7 Customer Service Numbers · Updated July 2026

Air France

IATA: AF Tremblay-en-France (Roissypôle, CDG Airport), Île-de-France, France 📅 Founded: 1933 (predecessor co 🏢 Air France-KLM Group (Euronext Paris: AF) — Publicly…
4.2
Overall Rating
Passenger Score
🏆 Flying Blue — Joint loyalty program with KLM. Earn Miles on Air France, KLM, SkyTeam partners, and Flying Blue credit cards. Redeem for flights, upgrades, and partner rewards with no blackout dates. Tiers: Explorer, Silver, Gold, Platinum. Free ultra-high-speed WiFi introduced September 2024

📞 Air France Customer Service Phone Numbers

United Kingdom
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Canada
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Australia
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Phone numbers are updated regularly but may change. Always verify on the airline's official website before calling. AirlinesContactNumber.com is not affiliated with Air France.

🧳 Air France Baggage Policy

🎒
Personal Item
Allowed
Free
💼
Carry-On Bag
Check policy
Check policy
🧳
1st Checked Bag
23 kg / 50 lbs
Check policy
🧳
2nd Checked Bag
23 kg / 50 lbs
Check policy

🐾 Air France Pet Travel Policy

🛩️
In Cabin
Check policy
EUR 30-65 depending on route
🛄
As Checked Baggage
Check policy
📦
As Cargo
Check policy
⚖️ Max Weight (Cabin): 17.6 lbs (8 kg) including carrier
🐕 Accepted Animals: Dogs and cats up to 8kg in cabin, larger pets in hold, guide dogs in cabin

Air France Passenger Ratings

4.2
Overall Score
Based on passenger reviews
Service
4.2
Comfort
4.2
Food & Drink
4.4
Value
3.8
On-Time
4.0

ℹ️ About Air France

Air France is the flag carrier of France, the country's largest international airline, and a founding member of the SkyTeam global alliance — one of the world's three major airline alliances alongside Star Alliance and oneworld. Headquartered at the Roissypôle complex on the grounds of Paris-Charles de Gaulle Airport, Air France serves 201 destinations in 78 countries from its twin hubs at Paris-Charles de Gaulle and Paris-Orly. The airline is owned by the Air France-KLM Group — the Paris-listed aviation holding company created in 2004 following the merger of Air France and KLM Royal Dutch Airlines — which transported a combined 98 million passengers worldwide in 2024 using a fleet of 564 aircraft.

Air France is renowned globally for its distinctly French approach to hospitality and gastronomy: the airline famously serves more than one million bottles of wine annually on its flights, with its catering and La Première First Class product recognized as among the world's finest. In June 2024, Air France won multiple Skytrax awards including World's Best First Class Catering, Best Airline in Western Europe, and Best First Class Lounge Dining — reflecting the airline's enduring reputation for culinary excellence. In September 2024, Air France became one of the first airlines to offer free ultra-high-speed WiFi across its entire fleet — an industry-leading move that significantly enhances the passenger experience.

Air France offers four travel classes: Economy, Premium Economy, Business (called Business), and First Class (La Première on long-haul). The airline's Flying Blue loyalty program — shared with KLM and several partner airlines — is one of Europe's most widely used, with members earning miles across flights, credit cards, hotels, and retail partners.

Founded
1933 (predecessor co
Fleet Size
Approximately 220+ mainline aircraft including Airbus A220-300, Airbus A318, A319, A320, A321 for short/medium-haul;…
Destinations
201 destinations in 78 countries (93 including French overseas territories) from Paris-Charles de Gaulle and…
Frequent Flyer
Flying Blue — Joint loyalty program with KLM. Earn Miles on Air France, KLM, SkyTeam partners, and Flying Blue credit…
CEO
Anne Rigail — Chief Executive Officer of Air France since December 2018. Benjamin Smith is CEO of Air France-KLM Group
Parent Company
Air France-KLM Group (Euronext Paris: AF) — Publicly traded. French state holds approximately 28.6% stake as of…
Annual Passengers
Air France carried approximately 48 million passengers in 2023; Air France-KLM Group carried 98 mill
Headquarters
Tremblay-en-France (Roissypôle, CDG Airport), Île-de-France, France

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