✈️ 198 Airlines · 24/7 Customer Service Numbers · Updated August 2026

Breeze Airways

IATA: MX Cottonwood Heights, Utah, United States 📅 Founded: 2018 🏢 Breeze Aviation Group Inc. — Privately held
3.8
Overall Rating
Passenger Score
🏆 BreezePoints — Earn BreezePoints on every Breeze flight. Redeem for future Breeze Airways flights. No traditional elite status program — simplified points earning and redemption model

📞 Breeze Airways Customer Service Phone Numbers

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Breeze Airways Passenger Ratings

3.8
Overall Score
Based on passenger reviews
Service
3.9
Comfort
3.7
Food & Drink
3.3
Value
4.0
On-Time
3.6

ℹ️ About Breeze Airways

Breeze Airways is a new-generation US low-cost carrier founded by aviation entrepreneur David Neeleman — the same visionary who previously co-founded Morris Air, WestJet, JetBlue Airways, and Azul Brazilian Airlines. Breeze represents Neeleman's fifth airline venture and is built around a compelling "nice" brand promise — combining genuinely low fares with a surprisingly pleasant passenger experience. The airline's primary strategic focus is on connecting mid-size US cities that lack non-stop air service to other major destinations, creating new travel options where passengers previously had no choice but to connect through a major hub.

Breeze operates two tiers of service: "Nicer" (standard Economy) and "Nicest" (premium seats with extra legroom and amenities). The airline operates a mix of Embraer E190/E195 aircraft for shorter routes and Airbus A220-300 aircraft — the most technologically advanced narrowbody in commercial aviation — for longer routes. Breeze's technology-first approach means the airline operates entirely without telephone customer service, using app-based and text-based communication instead.

This is a deliberate cost-saving measure that also appeals to younger, digitally native travelers. The airline's "BreezePoints" loyalty currency rewards frequent travelers with points redeemable for future flights.

Founded
2018
Fleet Size
Approximately 30+ aircraft including Embraer E190, Embraer E195, and Airbus A220-300 (one of the first US airlines to…
Destinations
40+ US cities focused on underserved routes without existing non-stop service, including markets across the US East…
Frequent Flyer
BreezePoints — Earn BreezePoints on every Breeze flight. Redeem for future Breeze Airways flights. No traditional…
CEO
David Neeleman — Founder and Chief Executive Officer
Parent Company
Breeze Aviation Group Inc. — Privately held
Annual Passengers
Approximately 2 million passengers annually (rapidly growing)
Headquarters
Cottonwood Heights, Utah, United States

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