✈️ 198 Airlines · 24/7 Customer Service Numbers · Updated March 2026

Jetstar Airways

IATA: JQ Melbourne, Victoria, Australia (Melbourne Tullamarine Airport) 📅 Founded: 2003 (commercial ope 🏢 Jetstar Airways Pty Ltd — Wholly owned subsidiary of…
3.4
Overall Rating
Passenger Score
🏆 Qantas Frequent Flyer — Jetstar passengers earn Qantas Points on qualifying bookings, redeemable across Qantas and oneworld partner network

📞 Jetstar Airways Customer Service Phone Numbers

Australia
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Jetstar Airways Passenger Ratings

3.4
Overall Score
Based on passenger reviews
Service
3.3
Comfort
3.2
Food & Drink
3.0
Value
4.0
On-Time
3.5

ℹ️ About Jetstar Airways

Jetstar Airways is Australia's largest low-cost carrier and the budget arm of the Qantas Group — a strategically important subsidiary that allows Qantas Group to compete in the price-sensitive leisure market without diluting the Qantas premium brand. Operating from Melbourne Tullamarine Airport as its primary base alongside Sydney and other Australian airports, Jetstar serves domestic Australian routes, trans-Tasman services to New Zealand, and international leisure routes across Asia Pacific including Bali, Thailand, Japan, Vietnam, and Hawaii. As the anchor of Qantas Group's low-cost strategy, Jetstar Australia is part of the broader Jetstar Group that includes Jetstar Asia (Singapore), Jetstar Japan, and Jetstar Pacific (Vietnam).

Jetstar operates a modern fleet of Boeing 787-8 Dreamliners for long-haul international routes and Airbus A320 family jets for domestic and short-haul services.

Founded
2003 (commercial ope
Fleet Size
Approximately 110+ aircraft including Boeing 787-8 for long-haul international routes and Airbus A320, A320neo for…
Destinations
50+ destinations including Australian domestic routes, trans-Tasman New Zealand, Asia Pacific international routes…
Frequent Flyer
Qantas Frequent Flyer — Jetstar passengers earn Qantas Points on qualifying bookings, redeemable across Qantas and…
CEO
Stephanie Tully — Chief Executive Officer of Jetstar Airways
Parent Company
Jetstar Airways Pty Ltd — Wholly owned subsidiary of Qantas Group
Annual Passengers
Approximately 20 million passengers annually — Australia's busiest low-cost carrier
Headquarters
Melbourne, Victoria, Australia (Melbourne Tullamarine Airport)

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