✈️ 198 Airlines · 24/7 Customer Service Numbers · Updated March 2026

TUI Airways

IATA: BY Luton, Bedfordshire, England, United Kingdom 📅 Founded: 1962 (as Britannia A 🏢 TUI Group (TUI AG) — Listed on Frankfurt Stock Exchange…
3.8
Overall Rating
Passenger Score
🏆 TUI Airways does not operate an independent frequent flyer program. TUI holidays customers benefit from TUI's integrated holiday loyalty through TUI holiday value and repeat booking discounts

📞 TUI Airways Customer Service Phone Numbers

United Kingdom
Call for current hours

Other Ways to Contact TUI Airways

Phone numbers are updated regularly but may change. Always verify on the airline's official website before calling. AirlinesContactNumber.com is not affiliated with TUI Airways.

TUI Airways Passenger Ratings

3.8
Overall Score
Based on passenger reviews
Service
3.8
Comfort
3.7
Food & Drink
3.5
Value
3.9
On-Time
3.8

ℹ️ About TUI Airways

TUI Airways is the aviation arm of TUI Group — the world's largest integrated tourism company — providing the air transport backbone for TUI's vast global package holiday operation that sends millions of British and European travelers to sun, sea, and ski destinations annually. Operating as a charter and leisure carrier rather than a traditional scheduled airline, TUI Airways' primary role is to transport TUI holidays customers from their home airports to TUI's portfolio of hotels, resorts, and cruise ships worldwide. Headquartered in Luton, England, TUI Airways flies from 17 UK regional airports to Mediterranean resorts, Canary Islands, Caribbean destinations, the Indian Ocean, and long-haul markets including Florida, Mexico, and Southeast Asia.

The airline operates one of the most modern fleets in the UK leisure sector, having been an early adopter of the Boeing 787 Dreamliner for long-haul routes and the Boeing 737 MAX 8 for short and medium-haul destinations — a transition that was complicated by the global 737 MAX grounding from 2019 to 2020. TUI Airways passengers are almost exclusively TUI package holiday customers, with seats rarely sold as standalone flight-only options. The airline's strength lies in its fully integrated role within TUI's end-to-end holiday supply chain, which controls aircraft, hotels, resorts, cruise ships, and retail travel agencies across Europe.

Founded
1962 (as Britannia A
Fleet Size
Approximately 70+ aircraft including Boeing 737 MAX 8 for short and medium-haul European and Canary Island routes,…
Destinations
70+ leisure destinations exclusively for TUI holiday customers including Spain, Greece, Turkey, Portugal, Canary…
Frequent Flyer
TUI Airways does not operate an independent frequent flyer program. TUI holidays customers benefit from TUI's…
CEO
Andrew Flintham — Managing Director of TUI UK & Ireland
Parent Company
TUI Group (TUI AG) — Listed on Frankfurt Stock Exchange and London Stock Exchange (LSE: TUI). World's largest…
Annual Passengers
Approximately 14 million passengers annually on UK holiday operations
Headquarters
Luton, Bedfordshire, England, United Kingdom

Similar Airlines

Other airlines you might be looking for

BE

Flybe

3.3
LS

Jet2

4.2

Can't find what you need?

Our team keeps all airline contact information updated. Submit a correction or request a new airline.