✈️ 198 Airlines · 24/7 Customer Service Numbers · Updated March 2026

Porter Airlines

IATA: PD Toronto, Ontario, Canada 📅 Founded: 2006 🏢 Porter Aviation Holdings Inc. — Privately held
4.3
Overall Rating
Passenger Score
🏆 Porter Elevate — Earn Elevate points on Porter flights. Points convert to Porter dollars redeemable for future flights and upgrades. Status tiers: Elevate Member and Elevate VIP offering bonus points and priority privileges

📞 Porter Airlines Customer Service Phone Numbers

Canada
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Other Ways to Contact Porter Airlines

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Porter Airlines Passenger Ratings

4.3
Overall Score
Based on passenger reviews
Service
4.4
Comfort
4.2
Food & Drink
4.2
Value
4.1
On-Time
4.3

ℹ️ About Porter Airlines

Porter Airlines is a Canadian regional carrier that has built an exceptional reputation for redefining the regional flying experience in eastern Canada, offering a level of service and amenity that vastly exceeds what passengers typically expect from a short-haul airline. Porter is famous for its complimentary in-flight snacks, beer, wine, and non-alcoholic beverages on all flights — a rarity among North American airlines at any fare level — combined with genuinely friendly service and comfortable Embraer turboprop and jet aircraft. The airline's primary base of operations is Billy Bishop Toronto City Airport, a small island airport in the heart of downtown Toronto that is dramatically more convenient for downtown business travelers than Toronto Pearson International Airport.

This location gives Porter a unique competitive advantage for the lucrative Toronto business travel market, particularly for routes to Ottawa, Montreal, and New York Newark. Porter has undergone a significant transformation since announcing an order for Airbus A220-300 aircraft in 2022, which has allowed the airline to launch new routes across North America including Florida, Caribbean, and western Canada destinations that its previous turboprop fleet could not serve. Porter's Elevate loyalty program rewards frequent flyers with points convertible to Porter dollars, offering straightforward and genuinely valuable redemptions.

Founded
2006
Fleet Size
Mixed fleet including De Havilland Canada Dash 8 Q400 turboprops for eastern Canada and northeastern US routes, and…
Destinations
30+ destinations across eastern Canada, northeastern United States, Florida, western Canada, and Caribbean. Primary…
Frequent Flyer
Porter Elevate — Earn Elevate points on Porter flights. Points convert to Porter dollars redeemable for future…
CEO
Michael Deluce — President and Chief Executive Officer
Parent Company
Porter Aviation Holdings Inc. — Privately held
Annual Passengers
Approximately 3 million passengers annually (growing significantly with A220 expansion)
Headquarters
Toronto, Ontario, Canada

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