✈️ 198 Airlines · 24/7 Customer Service Numbers · Updated March 2026

JetSMART Airlines

IATA: JA Santiago, Chile 📅 Founded: 2016 🏢 Indigo Partners LLC — US-based private equity firm…
3.2
Overall Rating
Passenger Score
🏆 SMART Club — Annual subscription membership providing discounts on base fares and ancillary fees for frequent JetSMART travelers. Not a traditional miles-based program but a subscription discount model

📞 JetSMART Airlines Customer Service Phone Numbers

Phone numbers for this airline are not currently listed. Please visit the airline's official website for current contact information.

Phone numbers are updated regularly but may change. Always verify on the airline's official website before calling. AirlinesContactNumber.com is not affiliated with JetSMART Airlines.

JetSMART Airlines Passenger Ratings

3.2
Overall Score
Based on passenger reviews
Service
3.1
Comfort
3.0
Food & Drink
2.7
Value
4.0
On-Time
3.4

ℹ️ About JetSMART Airlines

JetSMART Airlines is a South American ultra-low-cost carrier owned by Indigo Partners — the US private equity firm that also owns or has owned shares in Frontier Airlines, Wizz Air, and Volaris — and operates on the same strict ULCC principles as its sister carriers in other parts of the world. Launched in Chile in 2017, JetSMART has rapidly expanded from a Chilean domestic carrier to a multi-country South American operator with bases in Chile, Argentina, Peru, and Colombia. The airline's unbundled pricing model — charging the absolute minimum base fare with every additional service priced separately — has proven highly disruptive in South American markets where legacy carriers had maintained relatively high fare levels due to limited low-cost competition.

JetSMART operates an all-Airbus A320 family fleet, consistent with its Indigo Partners corporate siblings worldwide, and targets primarily price-sensitive leisure travelers and the VFR (visiting friends and relatives) market. The airline has been particularly aggressive in Argentina, where it competes directly with Aerolíneas Argentinas on the government-subsidized domestic routes. JetSMART's SMART Club subscription service provides frequent travelers with discounted fares and fees for an annual membership fee.

Founded
2016
Fleet Size
Approximately 20+ Airbus A320neo aircraft across its Chile, Argentina, Peru, and Colombia operations
Destinations
40+ destinations across Chile, Argentina, Peru, and Colombia, focused on high-frequency trunk routes between major…
Frequent Flyer
SMART Club — Annual subscription membership providing discounts on base fares and ancillary fees for frequent…
CEO
Estuardo Ortiz — Chief Executive Officer
Parent Company
Indigo Partners LLC — US-based private equity firm specializing in ultra-low-cost airline investments globally
Annual Passengers
Approximately 6 million passengers annually across all operating countries
Headquarters
Santiago, Chile

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