AirAsia X
AirAsia X Customer Service Phone Numbers
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AirAsia X Passenger Ratings
About AirAsia X
AirAsia X is AirAsia's long-haul low-cost carrier, operating medium to long-haul budget scheduled services from Kuala Lumpur KLIA2 to destinations across East Asia, Australia, the Middle East, and increasingly Africa and Central Asia. Founded in 2007 to extend the AirAsia low-cost model to longer routes that AirAsia's A320s cannot economically serve, AirAsia X operates Airbus A330 widebody aircraft and aims to offer the lowest fares possible on intercontinental routes. The airline pioneered the Asian long-haul LCC model alongside Scoot and Jetstar, demonstrating that passengers will trade service for price even on 8-10 hour flights.
AirAsia X has resumed aggressive international expansion post-pandemic, launching services to Nairobi (Kenya) and Almaty (Kazakhstan) in 2024 — marking its entry into the African and Central Asian markets. The airline's fleet expansion continues as demand for affordable long-haul Asian travel grows.
Founded
2007
Fleet Size
18 Airbus A330-300 aircraft in the main AirAsia X Malaysia fleet, with 7 A330s in AirAsia X Thailand. Total group…
Destinations
20+ destinations including Australia (Sydney, Melbourne, Perth, Gold Coast), Japan (Tokyo, Osaka), South Korea (Seoul),…
Frequent Flyer
Big Loyalty — AirAsia X passengers earn Big Points in the shared AirAsia/AirAsia X loyalty ecosystem, redeemable for…
CEO
Benyamin Ismail — Chief Executive Officer of AirAsia X Berhad
Parent Company
AirAsia X Berhad (Bursa Malaysia: AAX) — Publicly traded, majority-owned by Capital A Berhad and related parties
Annual Passengers
Approximately 5 million passengers annually — growing rapidly with post-pandemic recovery and new ro
Headquarters
Kuala Lumpur International Airport 2 (KLIA2), Sepang, Selangor, Malaysia
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