✈️ 198 Airlines · 24/7 Customer Service Numbers · Updated March 2026

AirAsia

IATA: AK RedQ (AirAsia Group Headquarters), Kuala Lumpur International Airport 2 (KLIA2), Sepang, Selangor, Malaysia 📅 Founded: 1993 (Tony Fernandes 🏢 Capital A Berhad (Bursa Malaysia: CAPITALA) — formerly…
3.7
Overall Rating
Passenger Score
🏆 Big Loyalty — AirAsia's loyalty program using Big Points. Earn Big Points on flights, AirAsia Super App purchases, hotels, and partner transactions. Redeem for flights, hotels, and lifestyle products. The AirAsia Super App integrates flight booking, loyalty, and lifestyle services

📞 AirAsia Customer Service Phone Numbers

United Kingdom
Call for current hours

Phone numbers are updated regularly but may change. Always verify on the airline's official website before calling. AirlinesContactNumber.com is not affiliated with AirAsia.

AirAsia Passenger Ratings

3.7
Overall Score
Based on passenger reviews
Service
3.5
Comfort
3.4
Food & Drink
3.2
Value
4.3
On-Time
3.8

ℹ️ About AirAsia

AirAsia is Asia's largest low-cost carrier group and one of the most transformative forces in global aviation — the airline that democratized air travel across Southeast Asia, enabling hundreds of millions of people who had never flown before to access affordable air connectivity. The AirAsia Group carried a record 63 million passengers in 2024 (up 11% year-on-year) with a fleet of 224 aircraft across its Malaysia, Thailand, Indonesia, Philippines, and Cambodia operations — making it one of the largest LCC groups in the world. AirAsia's legendary founder Tony Fernandes acquired the heavily indebted two-aircraft airline for just 1 Malaysian ringgit in December 2001 and within 22 years had built it into Asia's most significant budget aviation brand.

Now operating under the parent company Capital A Berhad, AirAsia serves 25+ countries with an all-Airbus A320 family fleet and a famously no-frills product that keeps base fares exceptionally low through ancillary revenue from baggage, meals, seat selection, and other add-ons. The airline is known for its innovative digital platforms including the AirAsia Super App and its loyalty currency Big Points.

Founded
1993 (Tony Fernandes
Fleet Size
224 aircraft across the AirAsia Group as of 2024, comprising all-Airbus A320 family jets (A320ceo, A320neo, A321neo)…
Destinations
130+ destinations across 25 countries in Southeast Asia, South Asia, China, Japan, South Korea, Australia, and the…
Frequent Flyer
Big Loyalty — AirAsia's loyalty program using Big Points. Earn Big Points on flights, AirAsia Super App purchases,…
CEO
Tony Fernandes — Group CEO of Capital A Berhad (AirAsia parent company). One of aviation's most celebrated…
Parent Company
Capital A Berhad (Bursa Malaysia: CAPITALA) — formerly AirAsia Group Berhad. Tony Fernandes and Kamarudin Meranun…
Annual Passengers
Record 63 million passengers in 2024 (up 11% year-on-year) across AirAsia Malaysia, Thai AirAsia, In
Headquarters
RedQ (AirAsia Group Headquarters), Kuala Lumpur International Airport 2 (KLIA2), Sepang, Selangor, Malaysia

Similar Airlines

Other airlines you might be looking for

Can't find what you need?

Our team keeps all airline contact information updated. Submit a correction or request a new airline.