✈️ 198 Airlines · 24/7 Customer Service Numbers · Updated August 2026

Royal Brunei Airlines

IATA: BI Bandar Seri Begawan, Brunei Darussalam (Brunei International Airport) 📅 Founded: 1974 🏢 Royal Brunei Airlines Sendirian Berhad — Wholly owned by…
4.0
Overall Rating
Passenger Score
🏆 RB Rewards — Royal Brunei Airlines loyalty program allowing members to earn and redeem points on Royal Brunei flights

📞 Royal Brunei Airlines Customer Service Phone Numbers

United Kingdom
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Australia
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Other Ways to Contact Royal Brunei Airlines

Phone numbers are updated regularly but may change. Always verify on the airline's official website before calling. AirlinesContactNumber.com is not affiliated with Royal Brunei Airlines.

Royal Brunei Airlines Passenger Ratings

4.0
Overall Score
Based on passenger reviews
Service
4.0
Comfort
3.9
Food & Drink
3.8
Value
3.8
On-Time
4.0

ℹ️ About Royal Brunei Airlines

Royal Brunei Airlines is the national carrier of Brunei Darussalam — the small, oil-wealthy absolute monarchy on the island of Borneo — providing international scheduled services connecting this tiny country (population approximately 450,000) with major aviation hubs across Asia, the Middle East, Australia, and Europe. Despite Brunei's small size, Royal Brunei operates an impressive international network from Brunei International Airport in Bandar Seri Begawan, leveraging the country's extraordinary wealth from oil and gas revenues to maintain a well-capitalized flag carrier with modern aircraft and high service standards. The airline operates a fleet of Boeing 787 Dreamliner aircraft for long-haul routes — remarkably modern and comfortable for a carrier of this size — plus Airbus A320neo jets for shorter regional connections.

Royal Brunei does not serve alcohol on any of its flights, in accordance with Brunei's Islamic values and the regulations of the country's absolute Islamic monarchy. This makes it one of the world's few alcohol-free airlines. RB Rewards loyalty program rewards frequent flyers.

Founded
1974
Fleet Size
Approximately 10+ aircraft including Boeing 787-8 for long-haul routes to London, Melbourne, Dubai, and other…
Destinations
15+ destinations including London (Heathrow), Melbourne, Sydney, Dubai, Jeddah, Singapore, Kuala Lumpur, Bangkok,…
Frequent Flyer
RB Rewards — Royal Brunei Airlines loyalty program allowing members to earn and redeem points on Royal Brunei flights
CEO
Sabirin Hj Abdul Hamid — Chief Executive Officer of Royal Brunei Airlines
Parent Company
Royal Brunei Airlines Sendirian Berhad — Wholly owned by the Government of Brunei Darussalam through the Ministry of…
Annual Passengers
Approximately 1 million passengers annually — rebuilding post-pandemic
Headquarters
Bandar Seri Begawan, Brunei Darussalam (Brunei International Airport)

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